Terms & Conditions

Booking

By booking a class or event with Dublin Barista School, you agree to be bound by the following terms and conditions. These terms may be subject to change without prior notice.

  • For current course costs and schedules, refer to: www.dublinbaristaschool.ie
  • Please read the course description carefully before booking to ensure it meets your needs.
  • Once registration and payment are received, your place will be confirmed.
  • Acceptance of your booking constitutes a legally binding contract.

Payments

  • Course fees (including any applicable booking or card processing fees) are due in full at the time of booking.
  • For online bookings, a receipt will be emailed upon successful payment.

Privacy

  • We collect your data to process bookings and notify you of related events (with consent).
  • We do not share your personal information with third parties. Full details are available in our Privacy Policy below.

Refunds, Cancellations & Rescheduling

By Dublin Barista School:

  • We reserve the right to cancel or postpone classes due to insufficient bookings or unforeseen circumstances. We will notify you at least 3 days in advance where possible.
  • If we cancel a course, you may choose a full refund or transfer your booking to a different date.
  • We are not responsible for secondary costs incurred (e.g., transport, travel, or accommodation).

By Attendees:

  • 7+ Days Notice: Full refunds are available if you cancel at least 7 calendar days before the class date. Cancellations must be made in writing via email, by phone, or in person. Refunds are processed on the first Tuesday of the following month, minus a 3% administrative processing fee.
  • Under 7 Days Notice: Cancellations made within 7 days of the scheduled class are strictly non-refundable. You may request to be placed on a cancellation waitlist for a future date, but rescheduling is not guaranteed.
  • Substitutions: You may send a substitute attendee in your place at no extra charge, provided you notify us of their name and contact details prior to the start of the class.
  • Rescheduling: To reschedule a course booking, you must provide at least 7 days’ written notice prior to the original class date.
  • No-Shows: Attendees who fail to attend without prior notice will not receive a refund, credit, or option to reschedule.

Health, Safety & Conduct

  • Compliance with Instructions: Barista training involves working with high-temperature liquids, high-pressure steam, commercial machinery, and electrical equipment. Attendees must strictly follow all safety rules, hygiene guidelines, and instructions given by Dublin Barista School staff at all times.
  • Appropriate Attire: For safety reasons, all attendees must wear closed-toe shoes with non-slip soles during practical sessions. Loose clothing must be secured, and long hair must be tied back. Dublin Barista School reserves the right to deny practical machine access to any participant who is inappropriately dressed for a high-heat training environment.
  • Fit for Participation: Attendees must inform the instructor before the session begins of any pre-existing medical conditions, physical limitations, skin sensitivities, or allergies that could affect their ability to safely participate in practical exercises.
  • Removal for Unsafe Behavior: Dublin Barista School reserves the right to immediately remove any attendee from a session who acts in a reckless manner, fails to adhere to safety instructions, or poses a safety risk to themselves or others. In such cases, no refund or rescheduling will be offered.

Assumption of Risk & Commercial Equipment

  • By enrolling and participating in practical barista training, attendees acknowledge and accept that hands-on coffee preparation inherently involves working with boiling water, pressurized steam, sharp tools, and hot surfaces.
  • Attendees voluntarily assume all inherent risks associated with operating commercial espresso equipment, provided Dublin Barista School maintains equipment in working order and delivers standard safety instruction.

Limitation of Liability

  • To the maximum extent permitted by Irish law, Dublin Barista School, its directors, employees, and contractors shall not be liable for any direct, indirect, incidental, or consequential loss, damage, or injury sustained during a course, save where such injury or damage is directly caused by the proven negligence or willful misconduct of Dublin Barista School.
  • Dublin Barista School accepts no responsibility or liability for loss of, or damage to, personal property brought onto the premises by attendees.

Incident & Injury Reporting

  • In the event of an accident, burn, or injury occurring during a training session, the attendee must notify the lead instructor immediately so that appropriate first aid can be administered and an official Incident Report Form can be completed on-site.
  • Dublin Barista School cannot accept responsibility for managing or evaluating injuries that are not reported to staff at the time of occurrence.

Gift Vouchers

  • Full refunds are available within 1 month of purchase.
  • After 1 month, gift vouchers are non-refundable; a credit note will be issued upon request.
  • Gift vouchers cannot be used to purchase retail coffee beans or equipment unless explicitly stated.
  • Vouchers do not expire.

Sales Coupons & Promotions

  • Promotional codes apply strictly to seats booked during the defined offer period.
  • Coupon codes cannot be applied retrospectively to existing bookings.
  • If you experience technical issues applying a coupon, contact us prior to completing payment at office@dublinbaristaschool.ie or +353 1 677 8756.

Other

  • Incomplete Sessions: No partial or full refunds, credits, or makeup sessions will be provided for voluntary non-completion, late arrival, or early departure from a scheduled course.
  • Replacement Certificates: Digital certificate re-issuance or printed replacements are subject to a €25 administration fee.

Promotional Photography & Media

  • We may occasionally take photographs or video footage during training sessions for marketing, social media, and instructional purposes.
  • By attending a course, you consent to being photographed or filmed unless you notify us in writing via email prior to the start of the session.

Force Majeure

  • Dublin Barista School shall not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by events outside our reasonable control (Force Majeure Event), including but not limited to acts of God, extreme weather conditions, power failures, strikes, government restrictions, epidemics, or natural disasters.

Entire Agreement

  • These terms, together with our website course descriptions and Privacy Policy, form the complete and exclusive agreement between you and Dublin Barista School. No verbal statements, promises, or representations made by any staff member shall alter or override these terms unless confirmed in writing and signed by a Director of Dublin Barista School.

Dublin Barista School — Privacy Policy

(Effective as of 25 May 2018)

Your Privacy

We are committed to protecting your personal data in accordance with applicable data protection laws and the General Data Protection Regulation (GDPR).

Your Rights Under GDPR

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Object to processing or request data portability.
  • Not be subject to automated decision-making.

To exercise any of these rights, contact info@dublinbaristaschool.ie.

Data We Collect

When you book a course, we collect:

  • Full name, email address, phone number, and billing address.
  • Payment card details (processed securely via our payment gateway; we retain only card type, expiry date, and the last 4 digits).

Use of Data

We use your data strictly to process your booking, manage course logistics, and send relevant updates or marketing communications (where you have opted in).

Data Sharing & Retention

We do not sell, rent, or share your data with third parties for marketing purposes. We retain your personal information only for as long as necessary to fulfill business, legal, audit, or dispute-resolution obligations.

Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

Updates to This Policy

We may update this policy periodically. If significant changes occur, we will notify you via email or a website notice.

Contact Details

Dublin Barista School
19a South Anne Street, Dublin 2, D02 PF57
Email: info@dublinbaristaschool.ie | Phone: +353 1 677 8756